After 4 month of using with your program you start to forget how you set up a new account and what the help line people you have told to make it work. ![]() Maybe a link on the Subscription page that brings me to my MANAGE ACCOUNT pages. I have talked to the help line and waiting for a refund for the account that I have closed in Dec 2022.What I like to see is that if you want to close your account that this is part of your dashboard in the SUBSCRIPTION DETAILS and not a part of new web page I have to find on the internet that I have to go thru so I can manage my account. I am waiting for Assigned ticket for the answered. Purevpn Sucks!Įasy to join the Pure VPN but difficult to ceasing 1 of my 2 account that I started ,I have find out that one account that I have set up for a trail and closed down a few weeks later I still paid money for thru my MasterCard account ,I had problems in the start and talked to the help line what worked well in that time but the discussion about closing 1of my 2 account in that time has not worked. If you have no record of my complaint, then he didn't do what he said and lied! Hire someone useful rather than represent you have 24/7 support. PureVPN pricing plans start at 10.95 per month with a monthly billing cycle, which is certainly at the higher end of the price spectrum for paid VPN services. I have a screen shot of my chat with your lame agent "Sebastian" who after messing up my account said he filed a case of my issues and told me someone would contact me with a fix. DON'T GO WITH PUREvpn, IT SUCKS!!!!!!!!!!!!! Your response says you can't find any contact from me. TERRIBLE VPN, WASTED MY MONEY AND CAN'T GET ANY CUSTOMER SERVICE. On my tablet if I am idle for 10 minutes, it stops working and makes me change servers to get a connection. I can't get any direction from these bozos on how to get it to work on my desktop. They claim to have 24/7 customer service. ![]() Now I cannot get any connection with it and their customer service is a total joke. ![]() It has gotten progressively worse as the years pass. Ive been using Pure VPN for about 4 years. TERRIBLE VPN WITH HORRIBLE/NO CUSTOMER SERVICE
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